Privacy Policy

Last updated: July 24, 2026

Our Commitment to Your Privacy

At Bathveil, protecting your personal information is something we take seriously. This policy explains what information we collect, how we use it, and the steps we take to keep it secure. By using our website, you agree to the practices described below.

Website Security

Our website uses SSL (Secure Sockets Layer) encryption to protect data transmitted between your browser and our servers. This means that any personal or payment information you submit — including during checkout — is encrypted in transit. Look for the padlock icon in your browser's address bar as confirmation that you're on a secure page.

Information We Collect

We collect information necessary to process your order and provide customer service, including:

Contact details such as name, email address, shipping address, and phone number
Payment information (such as credit card numbers), which is only ever collected and processed through SSL-secured checkout pages
Order history and communication records when you contact our customer service team
Basic technical information such as browser type and device information, used to keep our website functioning properly

Collecting your personal information is never the main purpose of our website — it is only gathered as needed to fulfill orders, respond to inquiries, and improve your shopping experience.

How We Use Your Information

We use the information collected strictly to:

Process and ship your orders
Communicate with you about your order status, returns, or customer service requests
Improve our website and product offerings
Comply with legal obligations where applicable

We do not use your personal information or any photos you may share with us for advertising purposes without your explicit consent. If we ever wanted to use your information in this way, we would ask for your permission first.

Sharing Your Information

We do not sell your contact information to third parties. We may share limited information with trusted service providers who help us operate our business, such as:

Payment processors, to securely complete transactions
Shipping carriers, to deliver your orders
IT and customer service tools that help us respond to your inquiries

These providers are only given the information necessary to perform their specific function and are not permitted to use your data for their own marketing purposes.

Data Retention & Security

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, such as order fulfillment, customer service, and legal recordkeeping. We use reasonable administrative and technical safeguards to protect your data from unauthorized access, loss, or misuse.

Children's Privacy

Our services are intended for adults, or for individuals who have obtained consent from a parent or legal guardian. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have inadvertently collected personal information from a child under 16 without appropriate parental consent, we will take prompt steps to delete that information and prevent further collection.

By using this website, you confirm that you have reached the legal age of majority in your jurisdiction, or that you are using this website with the permission of a parent or legal guardian.

Your Choices & Rights

You may contact us at any time to ask what personal information we hold about you, to request corrections, or to request that we delete your information, subject to any recordkeeping obligations we may have under applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page along with a revised "Last updated" date.